Does Amazon reimburse Egyptian sellers for lost FBA inventory?

Yes. The FBA inventory reimbursement policy applies on Amazon.eg the same way it does on other marketplaces. Units lost or damaged inside Amazon's fulfillment network are eligible, but many cases are only paid if you file a claim within the allowed window.

How much money do sellers typically recover?

Global recovery firms estimate 1 to 3 percent of FBA revenue leaks into recoverable discrepancies. Across Egyptian stores connected to Limonene, more than EGP 20,000 in unclaimed reimbursements had been surfaced as of August 2026.

What is the deadline for filing a reimbursement claim?

Windows have been shortened repeatedly. Since the 2025 policy update, most lost and damaged inventory claims must be filed within 60 days. Refund-without-return claims are filed after a 45-day waiting period. Always confirm current windows in the Seller Central policy page.

Do I need a reimbursement agency?

No. Everything an agency does starts from the same Seller Central reports you already have. Agencies typically charge 20 to 25 percent of recovered funds. Software that monitors your account through the official API can detect the same discrepancies continuously and let you keep 100 percent.

Amazon FBA Reimbursements for Egyptian Sellers: The 2026 Guide

Last updated: August 2026

TL;DR: If you sell FBA on Amazon.eg, whether you are based in Egypt or selling into the Egyptian marketplace from abroad, Amazon probably owes you money right now. Inventory gets lost or damaged in fulfillment centers, customers get refunds without returning products, and fees are sometimes calculated from wrong weights and dimensions. Some of this is reimbursed automatically. The rest expires silently unless you claim it, and since the 2025 policy change most claims must be filed within 60 days. Across Egyptian stores connected to Limonene, more than EGP 20,000 in unclaimed reimbursements had been surfaced as of August 2026.

What are FBA reimbursements?

When your inventory is inside Amazon's network, Amazon is responsible for it. The FBA inventory reimbursement policy commits Amazon to compensating you when something goes wrong on their side. In practice the system is imperfect: some discrepancies are paid automatically, others sit unnoticed in your reports until you find them and file a case.

What does Amazon actually reimburse?

Four categories, in the order we see them across Egyptian stores:

Lost inventory. Units checked into a fulfillment center that vanish from your ledger without a sale.
Damaged inventory. Units damaged in the warehouse or in transfers between warehouses.
Refund without return. The customer was refunded, the product never came back to your inventory, and no reimbursement was issued. This is the quietest leak of the four.
Fee overcharges. Amazon measured your product's weight or dimensions incorrectly and charged higher fulfillment and storage fees than it should.

How do I check if Amazon owes me money?

Everything you need is in Seller Central, but it takes manual reconciliation:

Reports, then Fulfillment, then Inventory Ledger. Every unit movement. Any unit that entered and never left through a sale, return, removal, or reimbursement is a question mark.
The Reimbursements report. What Amazon has already paid you. Compare it against the discrepancies you find so you never double-claim.
Returns vs refunds. Every customer refund should be matched by a returned unit within the policy window, or by a reimbursement.

This reconciliation is the hours-per-month manual work that reimbursement software automates.

What are the claim deadlines in 2026?

This is where sellers lose the most money:

Since the policy update effective early 2025, most fulfillment center lost and damaged claims must be filed within 60 days. The old window was as long as 18 months.
Refund-without-return claims require a 45-day wait after the refund (to give the return a chance to arrive) before filing.
Windows change. Treat the Seller Central policy page as the final word.

Practical conclusion: auditing your account once or twice a year is a losing strategy on today's windows. Discrepancies you do not catch within roughly two months are gone.

Why are reimbursements smaller than my selling price?

Since 2025 Amazon calculates many reimbursements from your product cost, not your selling price. If you have not entered a per-unit manufacturing cost in your listing data, Amazon estimates it, and its estimate is rarely generous. A five-minute fix that pays off on every future claim: enter accurate unit costs for every SKU.

How do I file a claim, step by step?

Identify the discrepancy with report data: FNSKU or shipment ID, quantity, dates.
Confirm it is inside the filing window and not already in the Reimbursements report.
Open a case: Help, then Get support, choose the FBA topic.
Write the claim with numbers, not narrative: the report, the units, the dates, the amount. Precise cases close faster.
Track the case until the payment appears in the Reimbursements report.

Agency, DIY, or software?

Approach	Who does the work	Cost
DIY from reports	You, hours per month	Free
Contingency agency	They audit report exports in batches	Typically 20 to 25 percent of recovered funds
API-connected software (Limonene)	Continuous detection plus a drafted claim; you file with one tap	You keep 100 percent of the recovery

None of these is wrong. But note that the core labor agencies charge for, reading reports and drafting cases, is exactly what software now automates.

Where Limonene fits

Limonene (limonene.app) is an AI copilot for Amazon sellers built for Amazon.eg, Amazon.sa, and Amazon.ae. It connects through Amazon's official SP-API, never your login credentials, and watches your account continuously: lost and damaged units, refunds that never returned, and the rest of your store's hidden money, with the claim text drafted and ready to paste. Full Arabic and English interface. Free to start.

Last updated: August 2026.